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General Information or Questions SmartPros Ltd. 12 Skyline Drive Hawthorne, NY 10532 (914) 345-2620 Financial Campus Customer Service 12 Skyline Drive Hawthorne, NY 10532 (800) 392-6378 SmartPros Legal & Ethics (Including Working Values & Cognistar) 69 Milk Street, Suite 201 Westborough MA 01581-2808 (508) 366-3600 Skye Multimedia (Including iReflect) 1031 Route 22 West, Suite 301 Bridgewater, NJ 08807 (908) 429-0099 Loscalzo Associates 130 Monmouth Street Red Bank, NJ 07701 (732) 741-1600

Customer Service admin@smartpros.com (914) 345-2620 x1177 9:00 a.m. - 5:00 p.m. (Eastern time) Corporate Training Programs admin@smartpros.com (914) 345-2620 Marketing Services Email us (253) 863-8280 Consulting/SmartPros Interactive joefish@smartpros.com (914) 517-1171 Editorial Department Email us (360) 867-1955